Campaign Store Owner Agreement

This Campaign Store Owner Agreement (the “Agreement”) is between AMS Manufacturing & Printing LLC (“AMS,” “we,” “us,” or “our”) and the person or organization that creates, owns, administers, publishes, or continues to use an AMS Campaign Store (“Owner,” “you,” or “your”). It governs the Campaign Store account, every campaign operated through that account, campaign proceeds, shopper orders, and related AMS services.

You accept this Agreement by checking an acceptance box, creating or publishing a Campaign Store, accessing or managing an existing Campaign Store after receiving conspicuous notice of this Agreement, or otherwise continuing to use Campaign Store services after the Effective Date. Continued use following that notice constitutes acceptance of the version identified above.

You represent that you are at least 18 years old and have authority to bind the organization identified on the Campaign Store account. If you do not agree, you must stop using Campaign Store services before accepting new shopper orders and contact AMS about an orderly closure.

Owner is responsible for maintaining accurate account and contact information; choosing and approving products, designs, pricing, campaign content, and fulfillment settings; promoting the Campaign Store accurately; and responding promptly when AMS requests information concerning a shopper, order, inquiry, refund, or chargeback.

Owner must not make promises about inventory, delivery, refunds, product specifications, campaign proceeds, or AMS services that are inconsistent with the Campaign Store or written information supplied by AMS.

Owner represents that it has all permissions necessary for every name, logo, mascot, trademark, image, design, likeness, and other material submitted to or used in a Campaign Store. Owner grants AMS a nonexclusive license to reproduce, display, modify as needed for production, and use those materials to operate and fulfill the Campaign Store.

Owner will defend and indemnify AMS against third-party claims arising from materials, representations, instructions, or permissions supplied by Owner, except to the extent caused by AMS’s own misconduct or error.

Campaign Store products are produced or sourced for individual shopper orders and are generally final sale except when AMS determines that an item is defective, incorrect, or otherwise eligible for a remedy. AMS controls payment processing, production, fulfillment, refunds, and shopper remedies. Owner may not promise or issue an AMS refund without AMS authorization.

AMS may pause, cancel, refund, replace, or continue an order when reasonably necessary to address fraud, payment risk, legal requirements, inventory, production, fulfillment, customer service, or account enforcement.

A “Payment Inquiry” means a pre-dispute inquiry, retrieval request, warning, request for information, or comparable event concerning a shopper payment that is delivered to AMS by a payment processor, card network, financial institution, or payment provider. A “Chargeback” means a formal payment dispute involving the potential or actual reversal of a shopper payment.

One unique processor dispute or case identifier is one payment-risk case. Duplicate webhooks, emails, notifications, status changes, or processor retries do not create additional cases or duplicate fees.

Owner will be assessed a $50 AMS administrative fee when a Payment Inquiry is opened. If that Payment Inquiry escalates into a Chargeback, Owner will be assessed an additional $100 AMS administrative fee, for a total of $150 for the escalated case. A Chargeback that begins without a preceding Payment Inquiry will be assessed a $100 AMS administrative fee.

These are AMS administrative fees, not representations of fees charged to AMS by Stripe, a card network, or another third party. They compensate AMS for review, response, communication, record collection, account-risk administration, and related work. Unless AMS waives a fee or determines that an AMS error caused the case, the applicable fee remains due whether the case is refunded, withdrawn, closed, won, lost, or otherwise resolved.

In addition to administrative fees, Owner is responsible for documented third-party dispute fees and documented nonrecoverable fulfillment costs resulting from the affected order, including garments, products, customization, supplier charges, taxes, and shipping, except to the extent the loss resulted from an AMS production, fulfillment, billing, or refund-processing error.

AMS will not charge the same cost twice and will apply returns, supplier credits, recovered merchandise value, processor reversals, and other recoveries before determining the remaining amount owed.

The first Payment Inquiry or Chargeback places the Campaign Store account on probation. Probation has no automatic expiration date and remains in effect until AMS provides written notice that probation has been removed.

A Payment Inquiry and a later Chargeback involving the same shopper payment constitute one incident for probation purposes, although both applicable administrative fees may apply. During probation, AMS may review campaigns before publication, hold campaign proceeds as a reasonable reserve, suspend new shopper checkouts, require corrective action, or impose other reasonable risk controls.

A formal Chargeback involving a different shopper payment while the account remains on probation may result in immediate review, suspension, or discontinuation of Campaign Store services. AMS will consider the circumstances, the Owner’s cooperation, the payment history, the merits and cause of the cases, outstanding balances, and risk to shoppers and AMS.

Suspension or discontinuation may include pausing campaigns, preventing publication, disabling new shopper checkouts, holding proceeds, and restricting Campaign Store access. Probation may be removed only by AMS in writing after account review.

If Campaign Store services are suspended or discontinued, AMS may cancel and refund unfulfilled shopper orders. AMS will determine whether orders already sourced, customized, in production, ready, shipped, or delivered should be completed, held, canceled, or otherwise resolved based on production status, legal requirements, and the interests of affected shoppers. Delivered orders are not automatically refunded because an account is suspended or discontinued.

AMS may deduct fees, losses, costs, refunds, reserves, and other amounts owed under this Agreement from any current or future proceeds payable to Owner across the Campaign Store account. AMS will provide a ledger or other reasonable documentation identifying deductions.

If available proceeds are insufficient, AMS may issue an invoice due within 15 calendar days. AMS will not automatically charge a stored payment method unless Owner has separately and expressly authorized that use. Unpaid amounts survive suspension or termination, may accrue any lawful charges stated on the invoice, and may be pursued through lawful collection or legal proceedings. Owner is responsible for reasonable collection costs and attorneys’ fees to the extent permitted by applicable law and awarded or otherwise recoverable.

Owner must preserve and promptly provide truthful records reasonably requested to address a Payment Inquiry or Chargeback, including communications, approvals, pickup or delivery information, and other relevant evidence. Owner must not contact or pressure a shopper in a deceptive, threatening, retaliatory, or unlawful manner.

AMS will not assess an administrative fee or nonrecoverable cost to the extent AMS determines that the event resulted from an AMS production, fulfillment, billing, duplicate-charge, or refund-processing error. AMS may waive, reduce, reverse, or correct a fee or account action in its discretion. A waiver in one matter does not waive this Agreement in another matter.

Displayed campaign profit and payout figures are estimates until orders are fulfilled, applicable hold periods expire, payment risks are resolved, and fees, refunds, reserves, and adjustments are applied. Owner has no right to proceeds from refunded, fraudulent, unpaid, canceled, or otherwise ineligible orders.

AMS may modify, suspend, or discontinue Campaign Store features and does not guarantee sales, campaign proceeds, uninterrupted availability, or a particular payment-dispute outcome. To the maximum extent permitted by law, AMS is not liable for indirect, incidental, special, punitive, or consequential damages arising from Campaign Store services. Any direct liability of AMS arising from a Campaign Store will not exceed the amounts retained by AMS from that Campaign Store during the six months preceding the event giving rise to the claim, except where a limitation is prohibited by law.

AMS may provide notices through the Campaign Store dashboard, the email address associated with the account, or another reasonable electronic method. Owner must keep its contact information current. Legal notices to AMS must be sent to sales@amsmanufacturing.com and to AMS Manufacturing & Printing LLC, 6721 Alder Dr STE C, Houston, Texas 77081.

AMS may update this Agreement prospectively. Material changes will be identified by a new version and communicated through conspicuous notice. Continued use after the stated effective date and notice constitutes acceptance of the updated Agreement. Fees and enforcement terms do not apply retroactively to payment-risk events that occurred before the applicable version became effective for Owner.

Texas law governs this Agreement without regard to conflict-of-law rules. Any lawsuit arising from this Agreement or Campaign Store services must be brought in a state or federal court with jurisdiction in Harris County, Texas, and each party consents to that venue and personal jurisdiction.

This Agreement, the applicable Campaign Store settings, and any incorporated AMS policies form the entire agreement concerning Campaign Store services and supersede prior discussions on that subject. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective. Owner may not assign this Agreement without AMS’s written consent. Sections concerning fees, costs, payment, intellectual property, indemnity, liability, collection, governing law, and existing orders survive suspension or termination.

• Owner has read and agrees to this Agreement.
• Owner understands the $50 Payment Inquiry fee and the additional $100 Chargeback fee.
• Owner understands that documented nonrecoverable fulfillment costs may also be owed.
• Owner understands that the first Payment Inquiry or Chargeback places the account on probation with no automatic expiration.
• Owner understands that another independent Chargeback while on probation may result in suspension or discontinuation.
• Owner represents that the accepting person is authorized to bind the identified organization.